FLIPFLIP TERMS OF SERVICE

Effective Date: July 19, 2026
Last Updated: July 19, 2026

These Terms of Service constitute a legally binding agreement between you and FlipFlip Reselling Corp, a Florida corporation, doing business as “FlipFlip” (“FlipFlip,” “we,” “us,” or “our”).

These Terms govern your access to and use of FlipFlip.com and any related websites; FlipFlip’s free and paid Discord communities; FlipFlip memberships, passes, subscriptions, and lifetime-access products; product monitors, alerts, links, release information, and inventory information; automated checkout, carting, purchasing, account-monitoring, and related technology; educational content, mentoring, coaching, calls, videos, guides, and databases; ticket, collectibles, retail, investing, resale, and market-related information; FlipFlip social-media pages, messages, applications, software, and digital tools; promotions, giveaways, referral programs, sponsorships, and affiliate offers; and any other service, feature, content, product, technology, or community operated or made available by FlipFlip (collectively, the “Services”).

IMPORTANT NOTICE

PLEASE READ THESE TERMS CAREFULLY. SECTION 28 CONTAINS A BINDING ARBITRATION AGREEMENT, JURY-TRIAL WAIVER, AND CLASS-ACTION WAIVER. EXCEPT FOR LIMITED EXCEPTIONS, YOU AND FLIPFLIP AGREE TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION RATHER THAN IN COURT OR THROUGH A JURY TRIAL, CLASS ACTION, MASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

By clicking a button or checking a box stating that you accept these Terms, purchasing or activating a membership, joining a FlipFlip community, creating an account, or otherwise accessing or using the Services, you acknowledge that you have read, understood, and agreed to these Terms.

Do not access or use the Services if you do not agree.

1. ELIGIBILITY

You must be at least 18 years old and legally capable of entering into a binding contract to use or purchase the Services.

By using the Services, you represent and warrant that: (a) you are at least 18 years old; (b) you have the legal capacity to enter into these Terms; (c) all information you submit is accurate, current, and complete; (d) you are not prohibited from using the Services under applicable law; (e) you are not located in, ordinarily resident in, or acting on behalf of a jurisdiction or person subject to applicable United States sanctions; (f) you will use the Services only for lawful purposes; and (g) you will comply with these Terms and all applicable third-party terms.

If you use the Services on behalf of a company or other entity, you represent that you are authorized to bind that entity. In that situation, “you” includes both you and that entity.

2. NATURE OF THE SERVICES

FlipFlip provides informational, educational, community, technology, and membership-based Services relating to product releases, retail opportunities, collectibles, tickets, online commerce, resale markets, business development, and related subjects.

FlipFlip may provide or facilitate access to product and inventory monitors, restock notifications, release calendars, links to third-party websites, retail and ticket information, suggested resale values and comparable sales, member discussions, educational calls, automated purchasing tools, software integrations, referral and affiliate offers, third-party promotions, and other related features.

FlipFlip is not an accredited educational institution and does not issue academic credentials, professional certifications, licenses, or degrees.

Unless FlipFlip expressly states otherwise in a signed written agreement, FlipFlip is not a retailer, marketplace, broker, ticket broker, securities broker, investment adviser, financial institution, payment processor, fulfillment provider, shipping carrier, authentication service, legal adviser, tax adviser, accounting adviser, financial adviser, agent, or representative of any retailer or brand, and is not a party to transactions between you and any other person.

3. ACCOUNTS AND REGISTRATION

You may be required to create an account through FlipFlip or a third-party provider such as Whop, Discord, Stripe, or another platform.

You agree to provide accurate and current information, keep your information updated, maintain only accounts you are authorized to use, protect your passwords and authentication credentials, use a unique and secure password, enable available security protections when appropriate, promptly notify FlipFlip of suspected unauthorized access, and accept responsibility for activity conducted through your accounts and credentials.

You may not sell, transfer, sublicense, share, rent, or provide your FlipFlip account or membership access to another person.

Leaving a Discord server, deleting an application, blocking a bot, changing your username, or ceasing to use the Services does not automatically cancel a paid membership.

You are responsible for ensuring that FlipFlip and its providers have your current email address and contact information.

4. ACCOUNT SECURITY AND CREDENTIALS

You are solely responsible for safeguarding your FlipFlip account, Discord account, retailer accounts, payment methods, shipping and billing information, authentication codes, cookies and session data, API keys and tokens, proxy information, email accounts, devices, and other credentials or data used with the Services.

You assume the risks associated with voluntarily sharing credentials, payment information, account data, or personal information with another member, checkout provider, runner, contractor, vendor, or third party.

FlipFlip is not responsible for losses arising from account sharing, phishing, malware, compromised devices, reused or weak passwords, unauthorized checkout providers, unauthorized runners, third-party data handling, credential theft, SIM swapping, social engineering, failure to enable security features, or unauthorized activity conducted through your accounts or devices.

Nothing in this section limits FlipFlip’s obligations that cannot lawfully be waived.

5. MEMBERSHIPS AND ACCESS

FlipFlip may offer free access, paid memberships, trials, recurring subscriptions, limited-duration passes, promotional access, and lifetime-access products.

The features included in a plan are those described at checkout or on the applicable sales page at the time of purchase. Features, platforms, channels, staff, release coverage, software, vendors, monitors, and delivery methods may change over time.

A membership provides a limited, personal, revocable, nonexclusive, nontransferable right to access the applicable Services during the membership period.

Purchasing a membership does not transfer ownership of FlipFlip’s technology, content, intellectual property, data, community, Discord server, software, or business.

FlipFlip may establish or change reasonable usage limits, technical requirements, supported retailers, supported platforms, or membership features.

6. RECURRING BILLING AND AUTOMATIC RENEWAL

Certain memberships automatically renew at the interval disclosed at checkout unless canceled.

By purchasing a recurring membership, you authorize FlipFlip and its payment providers to charge your selected payment method; authorize recurring charges at the disclosed frequency; agree that charges will continue until you cancel; agree to pay applicable taxes and disclosed fees; confirm that you are authorized to use the payment method; and acknowledge that your bank or card issuer may update payment credentials through account-updater services.

Before purchasing, you should review the initial price, any trial period, the date or event that triggers the first charge, the renewal frequency, the renewal price, included benefits, any taxes or additional charges, the cancellation method, and the refund policy.

Unless a different deadline is expressly displayed at checkout, you must cancel before your next scheduled renewal charge to avoid that charge.

Cancellation ordinarily takes effect at the end of the current paid billing period. You will generally retain access until that period ends unless access is terminated for misconduct, fraud, chargeback abuse, security concerns, or another violation.

FlipFlip may change subscription pricing upon advance notice as required by applicable law. The new price will apply beginning with the renewal identified in the notice. You may reject the new price by canceling before it takes effect.

7. TRIALS AND PROMOTIONAL ACCESS

A trial may automatically convert into a paid recurring membership at the end of the trial period unless canceled before the trial expires.

The applicable sales page or checkout will disclose the length of the trial, the price after the trial, the billing frequency, when billing begins, and how to cancel.

Trials may be limited to one per person, household, payment method, Discord account, email address, device, or other reasonable identifier.

FlipFlip may deny or revoke trial eligibility where it reasonably believes a person is attempting to obtain repeated promotional access, evade payment, or abuse an offer.

8. CANCELLATION

You may cancel a recurring membership through the membership-management method identified at checkout or in your account dashboard.

Memberships purchased through Whop should ordinarily be canceled through the applicable Whop membership dashboard.

You may also contact flipflip@flipflip.com for reasonable assistance locating the cancellation option. Contacting support does not guarantee cancellation before an imminent charge unless the cancellation is completed and confirmed before the applicable billing deadline.

The following actions do not independently cancel a subscription: leaving or being removed from Discord; deleting Discord; uninstalling software; deleting a social-media account; ceasing to use FlipFlip; removing a payment method without completing cancellation; blocking FlipFlip communications; initiating a chargeback; or asking another member or moderator to cancel for you.

You should retain the cancellation confirmation for your records.

9. REFUNDS

Because the Services consist primarily of immediately accessible digital content, community access, software, information, and time-sensitive alerts, payments are nonrefundable except where a refund is required by applicable law, a specific written refund policy states otherwise, the checkout expressly provides a refund right, or FlipFlip voluntarily approves a refund in its discretion.

Except where prohibited by law, refunds or credits will not ordinarily be provided for partial billing periods, unused memberships, failure to use the Services, accidental purchases, failure to cancel before renewal, leaving Discord, missed or late alerts, inaccurate inventory data, unsuccessful purchases, retailer cancellations, order declines, market-value changes, lack of profits, software incompatibility, temporary interruptions, removal for violating these Terms, or dissatisfaction with business or resale results.

A voluntary refund or credit in one situation does not create an obligation to offer the same remedy in another situation.

Nothing in these Terms limits any nonwaivable consumer rights.

10. PAYMENT PROCESSING

Payments may be processed by Whop, Stripe, card networks, financial institutions, app stores, or other third-party payment providers.

FlipFlip generally does not directly receive or store complete payment-card numbers.

Your use of a payment provider is subject to that provider’s terms and privacy practices. FlipFlip is not responsible for payment-provider outages, declined transactions, frozen accounts, card-network decisions, currency-conversion charges, bank fees, account-updater services, payment-provider security incidents, or a provider’s refund or dispute procedures.

You agree to pay all amounts incurred through your account, including applicable taxes and authorized recurring charges.

11. CHARGEBACKS AND PAYMENT DISPUTES

You agree to contact FlipFlip at flipflip@flipflip.com and provide a reasonable opportunity to investigate a billing concern before filing a chargeback, except where doing so would interfere with a legal right or mandatory deadline.

You may not knowingly initiate a false, fraudulent, misleading, or bad-faith chargeback.

Where permitted by law, FlipFlip may suspend or terminate accounts associated with fraudulent chargebacks, repeated payment reversals, false claims of unauthorized use, use of stolen payment methods, attempts to retain access after reversing payment, or payment abuse.

You remain responsible for amounts lawfully owed, together with reasonable collection costs and fees to the extent permitted by law.

This provision does not prohibit a legitimate billing dispute or limit rights that cannot be waived.

12. LIFETIME MEMBERSHIPS

Where FlipFlip sells a product described as “lifetime,” “lifetime access,” or similar, “lifetime” means the commercial lifetime of the applicable FlipFlip membership program or Service—not the lifetime of the purchaser or any employee, owner, founder, platform, software application, Discord server, or third party.

A lifetime membership is personal and nontransferable unless otherwise stated; does not guarantee that FlipFlip will operate indefinitely; does not guarantee access to every future product or membership tier; does not guarantee that specific staff, channels, retailers, tools, or features will remain available; does not guarantee continued availability of Discord, Whop, or another third-party platform; and may be migrated to a reasonably comparable platform or delivery method.

FlipFlip may modify, combine, replace, migrate, or discontinue particular features as its business and technology evolve.

A lifetime membership remains subject to these Terms. Access may be suspended or terminated for violations, fraud, abuse, unlawful activity, security risks, account sharing, unauthorized copying, or other prohibited conduct.

13. NO GUARANTEE OF PRODUCTS, PROFITS, OR RESULTS

FlipFlip does not guarantee that you will obtain any product, ticket, reservation, or opportunity; successfully complete a checkout; earn a profit; generate revenue; save money; resell an item; sell an item at a suggested price; recover subscription costs; receive a specific return; avoid losses; receive an order from a retailer; avoid account restrictions; receive particular features or opportunities; or achieve results similar to another member.

Resale markets are speculative and may change rapidly.

Product availability, demand, pricing, supply, fees, shipping costs, taxes, platform rules, competition, economic conditions, retailer decisions, and consumer preferences are beyond FlipFlip’s control.

You may lose some or all money spent on memberships, software, products, tickets, inventory, shipping, services, subscriptions, advertising, contractors, checkout providers, payment fees, travel, or related business activities.

Testimonials, screenshots, case studies, revenue figures, member results, sales examples, historical results, and profit estimates are illustrative. They are not guarantees or representations that a particular result is typical or will be achieved.

Your results depend on numerous factors, including your experience, judgment, capital, effort, timing, risk tolerance, market conditions, and compliance with applicable rules.

14. RESALE ESTIMATES AND MARKET INFORMATION

FlipFlip may share suggested resale ranges, comparable sales, retail prices, demand estimates, sell-through information, ticket-value predictions, market commentary, opinions, inventory estimates, and suggested buying strategies.

Such information is provided for general informational and educational purposes.

FlipFlip does not warrant that this information is accurate, complete, current, or suitable for your circumstances.

Listings and asking prices are not completed sales. Historical sales do not guarantee future values. Markets may change before you act.

You are solely responsible for independently evaluating each opportunity, confirming relevant facts, reviewing fees, and deciding whether to make a purchase.

15. NO PROFESSIONAL ADVICE

The Services do not constitute legal, tax, accounting, investment, financial, cybersecurity, insurance, regulatory, or other professional advice.

FlipFlip does not act as a fiduciary.

Any references to investing, stocks, securities, cryptocurrency, real estate, betting promotions, ticket resale, taxes, entities, contracts, business structures, or similar subjects are for general educational purposes unless a licensed professional has separately agreed in writing to advise you.

You should consult qualified professionals regarding your individual circumstances.

16. AUTOMATED CHECKOUT AND PURCHASING TOOLS

Certain Services may provide, facilitate, integrate with, recommend, or provide information concerning automated checkout, carting, account monitoring, purchasing, reservation, or similar tools, collectively referred to as “Automated Tools.”

Use of Automated Tools is optional and occurs solely at your direction and risk.

FlipFlip does not guarantee that an Automated Tool will add an item to a cart, complete a purchase, select the intended item, select the intended size, quantity, date, seat, location, or variant, use a discount or promotion, avoid duplicate orders, avoid exceeding a spending target, avoid retailer purchase limits, prevent an order from being canceled, avoid payment declines, operate continuously, remain compatible with a retailer, bypass a queue, avoid a CAPTCHA, avoid account restrictions, or produce any particular result.

Automated Tools may fail to operate, operate late, submit duplicate orders, select incorrect variants, act on stale or inaccurate inventory, submit orders at an unexpected price, incur shipping, taxes, or fees, use stored settings incorrectly, continue an action already transmitted, be affected by retailer changes, be affected by outages, queues, rate limits, or anti-bot controls, or become unavailable without notice.

You are solely responsible for reviewing and maintaining product selections, sizes, quantities, prices, spending limits, retailer accounts, payment methods, shipping addresses, billing addresses, account credentials, purchase limits, tax settings, notifications, and all other configurations.

To the fullest extent permitted by law, an order submitted through your account, device, credentials, payment method, or configured Automated Tool will be treated as authorized by you.

You must monitor your accounts and disable Automated Tools you no longer wish to use. Disabling a tool may not stop a transaction already transmitted to a retailer or third party.

You are responsible for complying with the terms, purchase limits, eligibility requirements, and policies of each retailer, ticket seller, marketplace, payment processor, platform, venue, and financial institution.

FlipFlip does not authorize you to circumvent security measures, defeat CAPTCHAs unlawfully, bypass access controls, evade geographic restrictions, defeat queue protections, obtain unauthorized access, use stolen credentials, violate purchase limits, misrepresent your identity, or violate applicable law or contractual obligations.

A retailer or platform may cancel orders, restrict accounts, suspend accounts, withhold funds, revoke rewards, ban users, or take other action. FlipFlip is not responsible for such actions.

FlipFlip is not the merchant, seller, retailer, ticket issuer, payment processor, fulfillment provider, manufacturer, or carrier for purchases attempted through Automated Tools.

Returns, refunds, order changes, warranties, cancellations, shipping claims, chargebacks, and fulfillment disputes must be addressed directly with the applicable third party.

17. BOTS, MONITORS, WEBHOOKS, AND SOFTWARE AVAILABILITY

FlipFlip makes no representation or warranty that any monitor, bot, webhook, API integration, notification system, queue monitor, inventory checker, browser extension, software integration, or automation feature will remain operational, compatible, uninterrupted, accurate, timely, secure, or available.

Retailers, marketplaces, ticketing platforms, and other third parties may change websites, APIs, anti-bot protections, queues, purchase flows, data structures, or policies at any time.

FlipFlip may modify, replace, suspend, limit, or discontinue any bot, monitor, integration, or automation feature without notice and without liability, subject to applicable law.

Alerts may be delayed, duplicated, incomplete, inaccurate, or not delivered because of outages, rate limits, third-party restrictions, service-provider failures, internet conditions, device settings, or other factors beyond FlipFlip’s control.

18. ARTIFICIAL INTELLIGENCE AND AUTOMATED CONTENT

FlipFlip may use automated technologies, including artificial intelligence, to generate or assist with summaries, alerts, recommendations, product descriptions, market commentary, resale estimates, support responses, moderation, or other informational content.

AI-generated or AI-assisted content may contain inaccuracies, omissions, outdated information, hallucinations, or other errors.

You remain solely responsible for independently verifying information before relying on it or taking action.

FlipFlip does not guarantee that AI-generated content is complete, current, original, legally compliant, or suitable for your circumstances.

19. THIRD-PARTY WEBSITES, RETAILERS, AND SERVICES

The Services may contain links to or integrate with third-party websites, retailers, marketplaces, ticket sellers, payment processors, social networks, software providers, brands, vendors, and other services.

Unless expressly stated in writing, FlipFlip is independent from and is not sponsored, endorsed, authorized by, or affiliated with those third parties.

A third-party link or reference does not constitute a guarantee, warranty, endorsement, representation of availability, representation of authenticity, promise of price or value, or recommendation suitable for every user.

Third parties control their own inventory, pricing, queues, websites, security systems, order acceptance, purchase limits, cancellations, shipping, warranties, authenticity procedures, customer service, refunds, account restrictions, and privacy practices.

Your transactions and interactions with third parties are governed by their terms.

FlipFlip is not liable for third-party conduct, content, products, services, failures, omissions, or decisions.

20. USER-TO-USER TRANSACTIONS AND CHECKOUT SERVICES

Members may communicate with or offer services to other members, including checkout assistance, account setup, buying, selling, trading, shipping, group buys, referrals, consulting, monitoring, or related arrangements.

Unless FlipFlip expressly agrees otherwise in a separate signed writing, FlipFlip is not a party to those arrangements, does not act as an escrow agent, does not hold transaction funds, does not insure transactions, does not guarantee a member’s identity or honesty, does not authenticate products, does not supervise checkout providers or runners, does not guarantee performance, and does not assume responsibility for disputes.

Members interact and transact at their own risk.

You should not provide payment information, retailer credentials, personal information, authentication codes, or account access to a person you do not trust.

FlipFlip may investigate, moderate, suspend, or remove members, but it has no obligation to monitor every interaction or prevent every instance of fraud, theft, misuse, harassment, or loss.

A member’s role, access, reputation, recommendation, review, or presence in a FlipFlip community does not constitute a warranty, guarantee, agency relationship, or endorsement.

21. TICKETS AND EVENTS

Ticket purchasing and resale may be regulated by laws, venue rules, artist restrictions, platform requirements, transfer limitations, price caps, geographic restrictions, tax rules, and purchase limits.

You are solely responsible for confirming event dates and times, confirming venue and seat information, verifying ticket transferability, reviewing restricted-view disclosures, complying with ticket limits, complying with resale restrictions, avoiding speculative-ticket violations, paying required taxes, verifying age or entry requirements, complying with ticket-platform rules, and determining whether a transaction is lawful.

Events may be canceled, postponed, relocated, rescheduled, or materially changed.

FlipFlip is not responsible for event changes, ticket invalidation, transfer restrictions, venue denial of entry, artist decisions, ticket-platform account actions, resale-price declines, unsold tickets, duplicate tickets, incorrect seating, restricted views, or losses related to travel or lodging.

22. AFFILIATE LINKS, SPONSORSHIPS, AND REFERRALS

FlipFlip may receive compensation when you click a link, purchase a product, open an account, download an application, use a promotional code, complete a qualifying transaction, make a deposit, subscribe to a service, or participate in an offer.

Compensation may include commissions, referral fees, sponsorship payments, advertising fees, free products, credits, revenue sharing, or other benefits.

This compensation may influence which offers, brands, or links are featured.

Compensation does not guarantee that an offer is suitable for you, available, lawful in your jurisdiction, accurate, honored by a third party, profitable, or capable of producing a reward.

You are responsible for reviewing all third-party terms and eligibility requirements.

Where legally required, FlipFlip will provide appropriate disclosures in or near sponsored or affiliate content.

23. GIVEAWAYS, CONTESTS, AND PROMOTIONS

FlipFlip may operate giveaways, contests, sweepstakes, and promotions.

Each promotion may be governed by separate official rules. Those official rules are incorporated into these Terms.

In the event of a conflict, the promotion-specific rules control with respect to that promotion.

Unless otherwise stated, promotions are void where prohibited; no purchase is necessary where required by law; eligibility may be restricted by age and location; entries may be disqualified for fraud or abuse; automated or duplicate entries may be prohibited; winners may be required to verify eligibility; winners are responsible for applicable taxes; prizes may not be transferable; substitutions may be made where necessary; and social platforms do not sponsor or administer FlipFlip promotions unless expressly stated.

24. ACCEPTABLE USE

You may not use the Services to violate any law or regulation; violate retailer, marketplace, venue, or platform terms; infringe intellectual-property, privacy, publicity, or contractual rights; share, sell, or transfer membership access; scrape, crawl, harvest, copy, index, or extract FlipFlip data without permission; reproduce or redistribute paid alerts or content; reverse engineer or decompile FlipFlip software; copy FlipFlip’s research, monitor output, databases, or methods for a competing service; circumvent access controls, bans, paywalls, or usage limits; use multiple accounts to evade restrictions; introduce malware, spyware, malicious code, or harmful technology; attack, overload, disrupt, or interfere with the Services; probe or test vulnerabilities without authorization; obtain or attempt to obtain unauthorized access; impersonate FlipFlip, its staff, or another person; misrepresent your affiliation or identity; conduct phishing or social engineering; harass, threaten, stalk, bully, or dox another person; publish private information without authorization; post unlawful, defamatory, fraudulent, hateful, obscene, or abusive content; sell counterfeit, stolen, unlawful, or infringing goods; manipulate referrals, reviews, giveaways, promotions, or engagement; submit fake testimonials or fabricated results; engage in fraudulent chargebacks; solicit members for unauthorized competing services; use FlipFlip content to train or develop a competing commercial product; record private calls or communications unlawfully; violate purchase limits through misrepresentation or unlawful conduct; facilitate unauthorized access to third-party accounts; or use the Services in a way that creates risk or liability for FlipFlip or others.

This list is illustrative and not exhaustive.

25. COMMUNITY CONDUCT AND MODERATION

Members must communicate respectfully and avoid conduct that harms the safety, integrity, reputation, or operation of the community.

FlipFlip may remove content or take action concerning harassment, threats, discrimination, bullying, doxxing, NSFW content, fraud, spam, unauthorized advertising, impersonation, scams, false information, disruption, chargeback abuse, account sharing, content theft, security concerns, or other conduct FlipFlip reasonably determines is harmful.

FlipFlip may, but is not obligated to, review reports, remove content, issue warnings, restrict channels, mute users, suspend access, terminate accounts, preserve evidence, cooperate with payment providers, report conduct to platforms, or contact law enforcement.

Moderation decisions are not guarantees that every harmful act will be detected or prevented.

26. FLIPFLIP INTELLECTUAL PROPERTY

The Services and all associated content are owned by FlipFlip or its licensors and are protected by intellectual-property and other laws.

Protected materials include names and logos, graphics and designs, product alerts, release information, original research, databases and compilations, monitor output, software and source code, automation configurations, guides and training, videos and recordings, community structures, channel organization, written commentary, pricing analysis, supplier or source information, internal processes, promotional materials, templates, documentation, and other proprietary material.

Except for the limited personal access granted under these Terms, no rights are transferred to you.

You may not reproduce, modify, distribute, sell, license, publicly display, publish, scrape, commercially exploit, reverse engineer, or create derivative works from FlipFlip materials without written permission.

You may not remove copyright, trademark, watermark, attribution, or proprietary notices.

Unauthorized access or copying may result in termination and legal action.

27. USER CONTENT, TESTIMONIALS, AND REVIEWS

“User Content” includes text, messages, comments, images, screenshots, photographs, audio, videos, reviews, testimonials, files, results, suggestions, and other material you submit to FlipFlip or intentionally share in FlipFlip-operated spaces.

You retain ownership of your original User Content.

By submitting User Content, you grant FlipFlip a worldwide, nonexclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, format, display, distribute, moderate, and otherwise use that content as reasonably necessary to operate, secure, improve, and promote the Services.

For User Content intentionally submitted as a testimonial, success story, review, promotional submission, giveaway entry, or marketing contribution, you grant FlipFlip a worldwide, perpetual, irrevocable, royalty-free license to reproduce, edit, publish, distribute, display, and create derivative promotional materials from that content, subject to applicable law.

You represent that you own or control the necessary rights; your submission does not violate another person’s rights; your statements are truthful; you have disclosed material incentives where required; your content is not confidential unless FlipFlip expressly agreed to confidentiality; and FlipFlip’s permitted use will not violate the law.

FlipFlip may remove or decline to use User Content.

Testimonials and member results must reflect genuine experiences. You may not submit or encourage fake reviews, fabricated revenue, fabricated purchases, false testimonials, undisclosed incentivized endorsements, reviews by nonexistent people, misleading screenshots, edited results that create a false impression, or statements you cannot reasonably substantiate.

Results shown in marketing are not guarantees of typical or future outcomes.

This section does not retroactively create rights to content submitted before your acceptance of these Terms unless you previously granted permission or later consent.

28. DISPUTE RESOLUTION, ARBITRATION, AND CLASS-ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. IT REQUIRES MOST DISPUTES TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION AND WAIVES THE RIGHT TO A JURY TRIAL AND PARTICIPATION IN CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, MASS, OR REPRESENTATIVE PROCEEDINGS.

Informal Dispute Process. Before beginning arbitration or litigation, the complaining party must send the other party a written Notice of Dispute.

A notice to FlipFlip must be sent by email to flipflip@flipflip.com with the subject line “LEGAL NOTICE OF DISPUTE” and by certified mail to:

FlipFlip Reselling Corp
4530 St Johns Ave
Jacksonville, FL 32210
United States

The notice must include the claimant’s full name, account email, Discord username when applicable, mailing address, a detailed description of the dispute, the relevant transaction or membership, the requested relief, and the claimant’s personal signature.

FlipFlip will send notices to the email or address associated with your account.

The parties will attempt in good faith to resolve the dispute for at least 60 days after receipt of a complete notice. The statute of limitations and filing deadlines will be tolled during that 60-day period to the extent permitted by law. A party may not commence arbitration until this process is completed.

Agreement to Individual Arbitration. Except for the exceptions stated below, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, a membership, billing, advertising, communications, Automated Tools, a transaction, your relationship with FlipFlip, a prior version of these Terms, or the interpretation, enforceability, scope, formation, or validity of this arbitration agreement will be resolved through final and binding individual arbitration.

The Federal Arbitration Act governs this arbitration agreement.

The arbitrator, and not a court, will have exclusive authority to resolve disputes regarding the interpretation, applicability, enforceability, formation, or scope of this arbitration agreement, except that a court will decide disputes concerning the enforceability of the class-action waiver and mass-arbitration provisions.

Arbitration Administrator and Rules. The arbitration will be administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules, as modified by these Terms.

If AAA is unavailable or unwilling to administer the arbitration consistent with these Terms, the parties will select another nationally recognized arbitration provider. If they cannot agree, a court with jurisdiction may appoint one.

A single neutral arbitrator will decide the dispute. The arbitration may occur by documents, telephone, video conference, or in person, as permitted by the applicable rules and determined based on the amount and circumstances of the claim.

Arbitration Fees. Payment of arbitration fees will be governed by the applicable consumer arbitration rules and applicable law.

FlipFlip will not seek to recover its arbitration fees or attorneys’ fees from an individual consumer unless the arbitrator determines that the claim was frivolous, filed in bad faith, or brought for an improper purpose, or unless applicable law authorizes recovery.

Each party will otherwise bear its own attorneys’ fees unless a statute or valid contract permits an award.

Exceptions. Either party may bring: (a) an individual action in small-claims court if the claim qualifies and remains individual; (b) an action seeking temporary or preliminary injunctive relief concerning unauthorized access, cybersecurity, intellectual-property infringement, or misappropriation; (c) a claim that applicable law expressly prohibits from being arbitrated; or (d) a report or complaint to a government agency.

Qualifying claims involving sexual assault or sexual harassment are governed by applicable federal law, including any right to elect court proceedings.

Jury-Trial Waiver. TO THE EXTENT A DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND FLIPFLIP KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY.

Class-Action and Representative-Action Waiver. YOU AND FLIPFLIP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY.

Neither party may participate as a plaintiff, claimant, or class member in a class action, collective action, consolidated action, coordinated action, mass action, private-attorney-general action, or representative proceeding.

Unless both parties expressly agree in writing, the arbitrator may not consolidate more than one person’s claims, preside over a class or representative proceeding, or award relief for anyone other than the individual claimant.

The arbitrator may award declaratory or injunctive relief only to the individual party and only to the extent necessary to resolve that individual party’s claim, except where applicable law requires otherwise.

Coordinated and Mass Arbitration. If 25 or more substantially similar arbitration demands are submitted against FlipFlip by or with the assistance of the same law firm, group of law firms, coordinated counsel, claims processor, or organization within a 180-day period, the demands will be treated as coordinated filings.

The parties agree to use a staged bellwether process: claimants’ counsel and FlipFlip will each select five cases to proceed first; no more than ten cases will proceed at one time; remaining cases will be stayed without additional administrative fees becoming due; after each group is resolved, the parties will engage in a good-faith mediation; additional groups of up to ten cases may then proceed; and statutes of limitation will be tolled for stayed claims from the date a complete arbitration demand was properly submitted.

This process is intended to create an efficient mechanism for resolving coordinated claims and not to prevent the filing of legitimate individual claims. A court may enforce this subsection and enjoin arbitration filings that materially violate it.

Opt-Out Right. You may opt out of the arbitration agreement by sending a signed written notice within 30 days after first accepting these Terms.

The notice must include your full name, account email, Discord username if applicable, mailing address, a clear statement that you opt out of arbitration, and your personal signature.

Send the notice by email to flipflip@flipflip.com with the subject “Arbitration Opt-Out” and by mail to:

FlipFlip Reselling Corp
4530 St Johns Ave
Jacksonville, FL 32210
United States

Opting out of arbitration will not affect the remaining Terms or your ability to use the Services.

An opt-out applies only to the individual who properly submitted it and may not be submitted by an agent or attorney on behalf of multiple users.

Severability. Except as provided below, if part of this arbitration section is unenforceable, it will be severed and the remainder will remain effective.

If a final court decision determines that the class-action waiver is unenforceable as to a particular claim or request for relief, that claim or relief will proceed in court after all arbitrable claims are completed.

If the prohibition on classwide arbitration is held unenforceable and cannot be severed, the arbitration agreement will be void as to the affected dispute.

29. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.”

FLIPFLIP DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND WARRANTIES ARISING FROM COURSE OF DEALING, PERFORMANCE, OR TRADE USAGE.

FlipFlip does not warrant that the Services will be uninterrupted or error-free; alerts will be timely; inventory information will be accurate; links will function; Automated Tools will succeed; products will be available; third parties will honor offers; content will be complete or current; errors will be corrected; data will never be lost; the Services will be free of malicious components; any product will have resale value; or the Services will meet your expectations.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, exclusions apply only to the maximum extent permitted by law.

30. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIPFLIP AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, MODERATORS, AFFILIATES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUCCESSORS, AND ASSIGNS—COLLECTIVELY, THE “FLIPFLIP PARTIES”—WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOST REVENUE; LOST BUSINESS; LOST OPPORTUNITIES; LOST INVENTORY; LOST ACCOUNTS; LOST REWARDS; LOST POINTS; LOST DATA; LOSS OF GOODWILL; BUSINESS INTERRUPTION; REPLACEMENT-SERVICE COSTS; RETAILER CANCELLATIONS; ACCOUNT RESTRICTIONS; DUPLICATE ORDERS; INCORRECT ORDERS; MISSED PURCHASES; SHIPPING LOSSES; PRODUCT DEFECTS; PRODUCT INAUTHENTICITY; CHARGEBACKS; PAYMENT HOLDS; MARKET DECLINES; UNSOLD INVENTORY; TICKET LOSSES; TRAVEL COSTS; OR LOSSES RESULTING FROM ANOTHER MEMBER OR THIRD PARTY.

These exclusions apply regardless of whether the claim is based on contract, warranty, tort, negligence, strict liability, statute, misrepresentation, restitution, or another theory, and even if a FlipFlip Party was advised that damages were possible.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE FLIPFLIP PARTIES ARISING OUT OF OR RELATING TO THE SERVICES, THESE TERMS, OR YOUR RELATIONSHIP WITH FLIPFLIP WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID DIRECTLY FOR THE APPLICABLE FLIPFLIP SERVICE DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100).

The limitations in this section do not apply to liability that cannot lawfully be excluded or limited.

Each limitation is intended to apply independently and to the maximum extent permitted by law.

31. RELEASE

To the maximum extent permitted by law, you release the FlipFlip Parties from claims and damages arising from or relating to third-party retailers, other members, checkout providers, runners, vendors, buyers and sellers, product manufacturers, marketplaces, payment processors, carriers, ticket sellers, venues, social platforms, and transactions or communications between you and those parties.

You expressly waive any law that would otherwise limit a general release to claims known or suspected at the time of release, to the extent such a waiver is legally permitted.

32. INDEMNIFICATION

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the FlipFlip Parties from claims, demands, actions, investigations, liabilities, judgments, damages, settlements, penalties, losses, costs, and reasonable attorneys’ fees arising from or relating to your use or misuse of the Services; your purchases, sales, trades, tickets, or inventory; your use of Automated Tools; your violation of retailer or platform terms; your User Content; your interactions with other users; your checkout or runner services; your handling of personal or payment information; your violation of law; your infringement of intellectual-property, privacy, publicity, or contractual rights; your taxes; your promotions or advertisements; your false statements; your chargebacks or payment disputes; or your breach of these Terms.

FlipFlip may assume control of the defense of an indemnified matter.

You may not settle a matter that imposes liability, an admission, or an obligation on a FlipFlip Party without FlipFlip’s prior written approval.

33. SUSPENSION AND TERMINATION

FlipFlip may suspend, restrict, or terminate access where it reasonably believes there is a violation of these Terms, nonpayment, fraud, chargeback abuse, account sharing, harassment, security risk, intellectual-property infringement, content theft, illegal activity, platform abuse, harm to the community, a request from a payment provider or platform, a legal requirement, or conduct creating material risk for FlipFlip or others.

FlipFlip may act without advance notice where immediate action is reasonably necessary.

Termination does not relieve you of payment obligations already incurred.

Upon termination, your license to access the Services ends.

Sections concerning payments, ownership, licenses, disclaimers, liability limitations, releases, indemnification, disputes, and provisions intended by their nature to survive will remain effective.

34. SERVICE CHANGES, INTERRUPTIONS, AND DISCONTINUATION

FlipFlip may modify, suspend, replace, limit, migrate, or discontinue all or part of the Services.

This may include changes to Discord channels, retailer coverage, monitor providers, alert frequency, software, membership benefits, staff, educational calls, third-party platforms, features, pricing, or delivery methods.

FlipFlip does not guarantee permanent access to a particular platform, retailer, feature, channel, staff member, monitor, integration, or vendor.

FlipFlip is not responsible for interruptions caused by maintenance, outages, cybersecurity incidents, third-party failures, retailer changes, Discord, Whop, internet providers, hosting providers, force majeure, or other circumstances beyond its reasonable control.

35. COPYRIGHT COMPLAINTS AND DMCA

FlipFlip respects intellectual-property rights.

A copyright owner or authorized agent who believes content available through the Services infringes a copyright may send a notice containing: (a) a physical or electronic signature; (b) identification of the copyrighted work; (c) identification and location of the allegedly infringing material; (d) contact information for the complaining party; (e) a statement of good-faith belief that the use is unauthorized; and (f) a statement, under penalty of perjury, that the notice is accurate and the complaining party is authorized to act.

Notices should be sent to:

DMCA Agent
FlipFlip Reselling Corp
4530 St Johns Ave
Jacksonville, FL 32210
United States
Email: flipflip@flipflip.com

FlipFlip may remove or restrict access to material in response to a valid notice and may notify the affected user.

A user may submit a valid counter-notification where permitted by law.

FlipFlip may terminate repeat infringers in appropriate circumstances.

Publishing contact information on the website alone does not complete the federal DMCA-agent process. FlipFlip should separately register and maintain its designated agent with the U.S. Copyright Office.

36. PRIVACY

FlipFlip’s collection and use of personal information is governed by its Privacy Policy, which should be made available separately and incorporated into these Terms by reference.

Depending on your use of the Services, FlipFlip and its providers may process information including contact information, account identifiers, Discord information, billing metadata, transaction information, IP addresses, device information, communications, usage data, analytics, cookies, social-account information, support requests, and information submitted through tools or forms.

FlipFlip does not directly control the privacy or security practices of third-party providers.

37. ELECTRONIC COMMUNICATIONS

You consent to receive transactional and legally required communications electronically, including by email, website notice, dashboard notice, Discord, in-app message, or other electronic means associated with your account.

Electronic communications satisfy any legal requirement that communications be in writing to the extent permitted by law.

Marketing communications may be subject to separate consent and opt-out rights.

You are responsible for maintaining a valid email address and reviewing communications.

38. EXPORT CONTROLS AND SANCTIONS

You may not use the Services in violation of United States export-control or sanctions laws.

You represent that you are not located in a comprehensively sanctioned jurisdiction, identified on a prohibited-party list, acting on behalf of a prohibited person, or using the Services for a prohibited end use.

FlipFlip may restrict or terminate access as necessary to comply with applicable requirements.

39. GOVERNING LAW AND VENUE

Except where federal law controls or applicable consumer law requires otherwise, these Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

The Federal Arbitration Act governs the arbitration agreement.

For court proceedings permitted under these Terms, the parties consent to the exclusive jurisdiction of the state and federal courts located in Duval County, Florida, except where applicable law requires another venue.

40. TIME LIMIT TO BRING CLAIMS

To the maximum extent permitted by law, any claim arising out of or relating to the Services or these Terms must be filed within one year after the claim arose.

A claim not filed within that period is permanently barred.

This limitation does not apply where applicable law prohibits shortening the limitation period.

41. FORCE MAJEURE

FlipFlip is not liable for delay, interruption, or failure caused by events beyond its reasonable control, including natural disasters, severe weather, fire, flood, epidemics, pandemics, war, terrorism, civil unrest, government action, labor disputes, utility failures, internet failures, cyberattacks, platform outages, hosting failures, retailer outages, Discord outages, payment-network failures, supplier failures, or changes in law or third-party policy.

42. CHANGES TO THESE TERMS

FlipFlip may revise these Terms from time to time.

The updated Terms will identify the date of the latest revision.

For material changes, FlipFlip may provide notice through email, the Services, a dashboard, a checkout page, Discord, or another reasonable method.

Where required, FlipFlip will request affirmative acceptance of materially revised Terms.

Your continued use after the effective date of a revision constitutes acceptance where legally permitted.

Changes to the arbitration section will not apply retroactively to a dispute for which the parties had actual written notice before the change, unless both parties agree.

43. ASSIGNMENT

You may not assign or transfer these Terms, your account, or your membership without FlipFlip’s prior written consent.

FlipFlip may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, corporate restructuring, or transfer of the Services.

44. NO WAIVER

A failure to enforce a provision is not a waiver of that provision or the right to enforce it later.

A waiver is effective only if it is in writing and signed by an authorized FlipFlip representative.

45. SEVERABILITY

Except as specifically provided in the arbitration section, if any provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective.

46. NO THIRD-PARTY BENEFICIARIES

Except for the FlipFlip Parties expressly protected by these Terms, these Terms do not create rights for any third-party beneficiary.

47. RELATIONSHIP OF THE PARTIES

These Terms do not create a partnership, joint venture, employment, fiduciary, franchise, or agency relationship between you and FlipFlip.

You have no authority to bind FlipFlip.

48. HEADINGS

Section titles are provided for convenience and do not affect interpretation.

49. ENTIRE AGREEMENT

These Terms, the Privacy Policy, applicable checkout disclosures, membership-plan terms, promotion rules, software terms, and any other policies expressly incorporated by reference constitute the entire agreement between you and FlipFlip concerning the Services.

They supersede prior or contemporaneous representations concerning the same subject matter, except for a separately signed written agreement.

50. CONTACT INFORMATION

FlipFlip Reselling Corp
4530 St Johns Ave
Jacksonville, FL 32210
United States

Email: flipflip@flipflip.com
Website: https://flipflip.com

Legal notices must follow the procedure in Section 28.